A disgruntled former employee. A critical product failure. Customer passions turning to anger. The CEO makes a boo-boo during a live interview. Worse still, a few unwelcome skeletons come out of their closet and wreak havoc. Crisis can strike at any moment, and thanks to AI and social media it can just as quickly go viral.
When it happens, even the best crisis communications plans can fail the reality of the moment. The pace becomes fast-moving and intense, and you need grounded and practical advice to get through it… with your reputation intact. This is where the Real-Time Crisis Counsel service comes into play.
The Crisis Management Readiness service can quickly transform into an essential reputation insurance retainer; thereby, guaranteeing your in-house team immediate, expert senior counsel and 24/7 strategic support from our firm the moment a critical issue breaks.